1,000 USG<\/li>\n<\/ul>\nThe right tank size depends on your consumption and the appliances you use (for example, a generator). Harnois \u00c9nergies helps you choose the tank that best meets your needs.<\/p>\n"},{"question":"How much does a home propane refill cost?","reponse":"
For residential tanks (heating, stove use), propane refill prices are charged per litre and vary based on market conditions.<\/p>\n
Contact our team to get a quote today.<\/p>\n"},{"question":"What standards must be followed for installing a tank near a home?","reponse":"
The location and installation of a residential propane tank are regulated by the R\u00e9gie du b\u00e2timent du Qu\u00e9bec (RBQ) to ensure the safety of users and workers.<\/p>\n
Only qualified professionals holding a certification issued by the Minist\u00e8re du Travail, de l\u2019Emploi et de la Solidarit\u00e9 sociale are authorized to fill propane tanks, regardless of capacity.<\/p>\n
For more details, please consult the Canadian Standards Association regulations.<\/p>\n"},{"question":"When can propane be connected to a building under construction?","reponse":"
To ensure compliance, Harnois \u00c9nergies recommends contacting your general contractor: they can confirm that the work meets current standards and that the propane service connection can be carried out safely.<\/p>\n"},{"question":"How is an appliance\u2019s consumption calculated?","reponse":"
An appliance\u2019s consumption depends on its BTU rating. As a guideline, you can refer to the consumption chart below to estimate usage. However, it is recommended to consult the manufacturer\u2019s manual for precise data.<\/p>\n
Consumption standards\u202f<\/b><\/p>\n
![\"\"](\"https:\/\/harnoisenergies.com\/wp-content\/uploads\/2026\/06\/1113x292-Consumption-standards-.png\")
<\/p>\n"},{"question":"How can I check the propane level in my tank?","reponse":"
There are two simple ways to check your propane level:<\/p>\n
1. Manual gauge: <\/strong> lift the red cover on the tank to view the indicator dial.<\/p>\n2. Telemetry:<\/strong> this system allows you to monitor your propane level in real time on your mobile phone, through your Harnois Customer Portal, for a small annual fee.<\/p>\nIf you do not have telemetry and would like to add this service, please contact our customer service team.<\/p>\n"},{"question":"Is it normal for my propane tank not to be filled to 100% during a refill?","reponse":"
Yes, it is completely normal for a propane tank not to be filled to 100% during a refill. According to CSA Group standards, propane tanks must not be filled beyond 80% of their capacity. This safety margin allows the gas to expand safely<\/p>\n"},{"question":"One or more of my household appliances run on propane. What should I check before starting landscaping work?","reponse":"
Before starting any landscaping work, it is very important that you contact Harnois \u00c9nergies to confirm whether any underground lines connect your propane tank to your building. This verification helps prevent damage and avoids any disruption to your service.<\/p>\n"},{"question":"Is propane heating the same for a cottage as for a home?","reponse":"
Yes, propane heating supply for a cottage is the same as for a home.<\/p>\n
Contact our team to get a propane estimate.<\/p>\n"}]},{"nom":"Security","questions":[{"question":"How can you detect the smell of propane?","reponse":"
Propane is naturally colourless and odourless. To make leaks easier to detect, an additive called methyl mercaptan is added, giving it a distinct smell similar to rotten eggs.
\nThis smell may indicate:<\/p>\n
\n- a propane gas leak<\/li>\n
- a nearly empty tank (this can also produce a faint odour without a leak)<\/li>\n<\/ul>\n
In all cases, check the tank level and close the valve as a safety precaution.<\/p>\n"},{"question":"What should you do if you notice a gas leak or propane smell?","reponse":"
If you smell propane at home, follow these steps to stay safe:<\/p>\n
\n- Close the valve on the tank or appliance by turning it clockwise to shut off the propane supply.<\/li>\n
- 2. Check the propane level in the tank, if it can be done safely.\n
\n- If the tank is empty, the smell is normal and there is no leak. Contact Harnois \u00c9nergies to schedule a delivery.<\/li>\n
- If the tank still contains gas, do not use the appliance until it has been inspected by a technician.<\/li>\n<\/ul>\n<\/li>\n
- Open windows to ventilate the area and allow the gas to disperse.<\/li>\n
- Avoid any ignition sources, including open flames, smoking materials and electrical devices\/batteries.<\/li>\n
- Leave the building calmly and make sure everyone evacuates.<\/li>\n
- Contact Harnois \u00c9nergies so a technician can assess the situation, make the necessary repairs and safely restore service.<\/li>\n<\/ol>\n"},{"question":"What safety measures should be taken in case of flooding?","reponse":"
Before and during flooding<\/strong><\/p>\n\n- Secure your propane tank to a fixed object. Even when full, a propane tank can float or become displaced.<\/li>\n
- Shut off the propane supply at the tank and to all gas- or electrically powered appliances.<\/li>\n
- Avoid all ignition sources: do not smoke, use open flames or operate electrical devices.<\/li>\n
- Evacuate the area as soon as possible. In case of flooding or fire, contact emergency services (911). Firefighters are responsible for securing the electrical supply.<\/li>\n
- Contact Harnois \u00c9nergies as soon as water reaches six inches to report the situation and assess whether the tank can be temporarily removed.<\/li>\n<\/ul>\n
After flooding<\/strong><\/p>\n\n- Do not restore propane or electrical service until all water has been fully removed and the installations have been inspected.<\/li>\n
- Have the tank inspected by Harnois \u00c9nergies before restarting service.<\/li>\n
- Contact the manufacturer of your appliances (fireplace, water heater, etc.) for a full inspection before using them again.<\/li>\n
- Ensure proper ventilation of the area to eliminate any remaining gas odour.<\/li>\n<\/ul>\n"},{"question":"Can I shut off the gas supply to my home in an emergency?","reponse":"
Yes. In an emergency, it is strongly recommended to immediately close the propane tank valve and turn off any appliances using propane, even before emergency services arrive.<\/p>\n
Never attempt to disconnect, repair or seal any equipment yourself. Only a certified professional should carry out any intervention safely. In the event of a leak or equipment failure, contact Harnois by phone as soon as possible.<\/p>\n"},{"question":"How can I ensure the safety of my propane system during winter?","reponse":"
To ensure the safety and proper operation of your propane system:<\/p>\n
\n- Clear a path at least one metre wide to the tank to allow easy access for the delivery hose or technicians.<\/li>\n
- Clear the area around the tank to facilitate access.<\/li>\n
- Remove ice and snow from the enclosure around the tank so it can open easily.<\/li>\n
- Remove snow regularly, as it can affect equipment performance and accelerate wear. (Contrary to popular belief, snow does not act as insulation.)<\/li>\n<\/ul>\n"},{"question":"Should I clear trees and shrubs around the propane tank?","reponse":"
Yes. To ensure safe access to your home propane tank and allow safe servicing by delivery personnel and technicians, it is recommended to keep the area around the tank clear. This includes trimming or removing any trees or shrubs that could obstruct access.<\/p>\n"}]},{"nom":"Contract terms","questions":[{"question":"Why do I need to sign an agreement with Harnois \u00c9nergies?","reponse":"
An equipment rental agreement is required to open an account with Harnois \u00c9nergies. It confirms the information provided and ensures proper customer protection.<\/p>\n
When opening an account, a credit check is also carried out to establish a credit limit based on your needs and financial capacity.<\/p>\n"},{"question":"What should I do with my propane tank when moving to a new home?","reponse":"
Since the equipment remains the property of Harnois \u00c9nergies, please contact us promptly to:<\/p>\n
\n- arrange for the equipment to be transferred<\/li>\n
- settle any outstanding invoices<\/li>\n
- close the account, if required<\/li>\n
- provide the new owner\u2019s contact information<\/li>\n<\/ul>\n
The terms of the transaction must first be finalized with a notary and then confirmed with Harnois \u00c9nergies.<\/p>\n
No credit can be applied to the account.<\/p>\n"},{"question":"Can I pay for my propane in instalments?","reponse":"
Yes, certain payment arrangements may be available depending on your situation.
\nTo learn more about available options, please contact Harnois \u00c9nergies directly. Our team will be happy to assist you.<\/p>\n
Get a quote now<\/a><\/p>\n"}]}]},"hide_page_header":false,"hide_page_footer":false},"featured_image_urls_v2":{"full":"","thumbnail":"","medium":"","medium_large":"","large":"","1536x1536":"","2048x2048":"","maxWidth":"","stdWidth":"","banner":"","bannerTablet":"","bannerMobile":"","logos-small":"","gform-image-choice-sm":"","gform-image-choice-md":"","gform-image-choice-lg":""},"post_excerpt_stackable_v2":"","category_list_v2":"","author_info_v2":{"name":"harnois","url":"https:\/\/harnoisenergies.com\/en\/author\/harnois\/"},"comments_num_v2":"0 comments","yoast_head":"\nPropane - Harnois \u00c9nergies<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/harnoisenergies.com\/en\/residential\/residential-propane\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Propane - Harnois \u00c9nergies\" \/>\n<meta property=\"og:url\" content=\"https:\/\/harnoisenergies.com\/en\/residential\/residential-propane\/\" \/>\n<meta property=\"og:site_name\" content=\"Harnois \u00c9nergies\" \/>\n<meta property=\"article:modified_time\" content=\"2026-06-30T13:42:39+00:00\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"11 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/harnoisenergies.com\\\/en\\\/residential\\\/residential-propane\\\/\",\"url\":\"https:\\\/\\\/harnoisenergies.com\\\/en\\\/residential\\\/residential-propane\\\/\",\"name\":\"Propane - Harnois \u00c9nergies\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/harnoisenergies.com\\\/en\\\/#website\"},\"datePublished\":\"2026-06-26T15:17:55+00:00\",\"dateModified\":\"2026-06-30T13:42:39+00:00\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/harnoisenergies.com\\\/en\\\/residential\\\/residential-propane\\\/#breadcrumb\"},\"inLanguage\":\"en-CA\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/harnoisenergies.com\\\/en\\\/residential\\\/residential-propane\\\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/harnoisenergies.com\\\/en\\\/residential\\\/residential-propane\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"RESIDENTIAL\",\"item\":\"https:\\\/\\\/harnoisenergies.com\\\/en\\\/residential\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Propane\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/harnoisenergies.com\\\/en\\\/#website\",\"url\":\"https:\\\/\\\/harnoisenergies.com\\\/en\\\/\",\"name\":\"Harnois \u00c9nergies\",\"description\":\"Un site utilisant WordPress\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/harnoisenergies.com\\\/en\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-CA\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Propane - Harnois \u00c9nergies","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/harnoisenergies.com\/en\/residential\/residential-propane\/","og_locale":"en_US","og_type":"article","og_title":"Propane - Harnois \u00c9nergies","og_url":"https:\/\/harnoisenergies.com\/en\/residential\/residential-propane\/","og_site_name":"Harnois \u00c9nergies","article_modified_time":"2026-06-30T13:42:39+00:00","twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"11 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/harnoisenergies.com\/en\/residential\/residential-propane\/","url":"https:\/\/harnoisenergies.com\/en\/residential\/residential-propane\/","name":"Propane - Harnois \u00c9nergies","isPartOf":{"@id":"https:\/\/harnoisenergies.com\/en\/#website"},"datePublished":"2026-06-26T15:17:55+00:00","dateModified":"2026-06-30T13:42:39+00:00","breadcrumb":{"@id":"https:\/\/harnoisenergies.com\/en\/residential\/residential-propane\/#breadcrumb"},"inLanguage":"en-CA","potentialAction":[{"@type":"ReadAction","target":["https:\/\/harnoisenergies.com\/en\/residential\/residential-propane\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/harnoisenergies.com\/en\/residential\/residential-propane\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"RESIDENTIAL","item":"https:\/\/harnoisenergies.com\/en\/residential\/"},{"@type":"ListItem","position":2,"name":"Propane"}]},{"@type":"WebSite","@id":"https:\/\/harnoisenergies.com\/en\/#website","url":"https:\/\/harnoisenergies.com\/en\/","name":"Harnois \u00c9nergies","description":"Un site utilisant WordPress","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/harnoisenergies.com\/en\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-CA"}]}},"publishpress_future_workflow_manual_trigger":{"enabledWorkflows":[]},"_links":{"self":[{"href":"https:\/\/harnoisenergies.com\/en\/wp-json\/wp\/v2\/pages\/45453","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/harnoisenergies.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/harnoisenergies.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/harnoisenergies.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/harnoisenergies.com\/en\/wp-json\/wp\/v2\/comments?post=45453"}],"version-history":[{"count":5,"href":"https:\/\/harnoisenergies.com\/en\/wp-json\/wp\/v2\/pages\/45453\/revisions"}],"predecessor-version":[{"id":45475,"href":"https:\/\/harnoisenergies.com\/en\/wp-json\/wp\/v2\/pages\/45453\/revisions\/45475"}],"up":[{"embeddable":true,"href":"https:\/\/harnoisenergies.com\/en\/wp-json\/wp\/v2\/pages\/32529"}],"wp:attachment":[{"href":"https:\/\/harnoisenergies.com\/en\/wp-json\/wp\/v2\/media?parent=45453"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}