1. How can I update my login details?

To change your login information, go to the home page and click the “YOUR PROFILE” tab at the top. Ensure you’re in the “Manage Your Account” section, then click the “EDIT MY LOGIN INFORMATION” button to make the necessary updates. If you need to modify the personal information in your profile, please contact customer service […]

2. How do I find my account number?

You can find your account number on your invoices, located in the “Billed to:” section. To view your invoices, follow the instructions under question: “How do I view my invoices?“.

3. How do I authorize other people to access my account on the client portal?

The client portal allows you to grant full or partial access to selected individuals. To do this, go to the “YOUR PROFILE” tab, navigate to the “Your Employees and Agents” section, then click on “Create a New User” and follow the on-screen instructions.

4. How do I sign up for notifications?

To set up email or SMS notifications, click on the “YOUR PROFILE” tab in the main menu and navigate to the “Notification Settings” section. From there, you can schedule notifications for your entire account. Simply select your preferred notification method(s) and enter your email address and/or phone number to start receiving alerts.