When your credit card expires, remove the old card from your online payment method list. Then, follow the steps outlined in question : to register a new card.
10. How can I check the status of my payment?
Click on the “INVOICES AND STATEMENTS” tab in the main menu and make sure you’re in the “Payments” section. You’ll see the status of your transaction as follows:
11. How do I place an order?
Scroll down on the homepage and select the sub-account you want to view. Once on the page, ensure you’re in the “Your Tanks” section, where you’ll see all the tanks linked to your account. Click the “PLACE AN ORDER” button for the tank you’d like to order. If needed, you can add a delivery note […]
12. How can I view my proof of delivery?
From the home menu, click the “DOCUMENTS” tab. Choose the period for which you need proof of delivery, then use the filter tool’s drop-down menu to select “Proof of Delivery.” You’ll be able to view the proof of delivery for that period and download it by clicking the “DOWNLOAD PDF” button. If you can’t access […]
13. How can I view my consumption report?
To export your tank consumption report to an Excel file, follow these steps:
14. How can I check my tank levels (telemetry)?
If you have telemetry, you can easily monitor your tank levels directly on the portal. Scroll down on the homepage and click the ” YOUR TANK LEVELS” button. For tanks equipped with a telemetry, click the “TANK DETAILS” button to access data like consumption, tank level, and other graphs. To view the current tank level, […]
How do I open an Harnois account?
Go to the Harnois Énergies website’s Customer Area and click on BECOME A CUSTOMER. Select the type of customer you are, fill out the form and click SEND. Your request will be sent to Customer Service and an employee will follow up with you to take the next steps.
How to sign up on the customer portal?
You’ll need your account number and, depending on the type of account, a copy of your most recent invoice or your card number. Next, simply click on the link: Harnois Énergies – Customer Portal (harnoisenergies.com) and follow the steps.
What is the customer portal?
The portal is a reference tool where you can track your company’s fuel consumption for all of your delivery points, based on the various types of products purchased. You can also access other information, such as statements, invoices, price lists, and much more.
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